Information on measures to prevent and contain the spread of COVID-19

In order to protect people’s health within accommodation facilities, and guarantee the safety of the environment, we inform you that we have taken some precautionary measures, as required by current regulations.

To ensure the highest levels of safety we have implemented a series of measures and reviewed every way in which our services will be provided, following the guidelines of the World Health Organization and the Higher Institute of Health, and focusing on the safety and serenity of our guests and employees.

Hotel Sanitization
All our hotels follow cleaning protocols based on practices approved by the World Health Organization

Social distancing
In our hotel we have implemented all the necessary protocols to ensure proper social distancing.

Personal protective equipment
All hotel employees undergo daily body temperature measurements and have access to safety devices (sanitizing gel, masks and gloves).

In implementation of these measures, we inform you that entry is not allowed:
– if you tested positive for Covid-19 or are in the period of an enforced quarantine;
– if you have been in contact with a case of Covid-19 in the last 14 days, or if you are coming from WHO designated risk areas;
– if you have a temperature (above 37.5°C) or other flu symptoms.

If these symptoms start after entering the facility, you must promptly inform the company manager, taking care to stay at an appropriate distance from other people, and notify your doctor and the health authority.

By entering the facility, you undertake to comply with all the provisions of the Authorities and the rules of the company, and in particular to keep social distancing, wear a face mask when necessary and observe correct hygiene behaviour.